Privacy Policy
Heartland Intergroup of Alcoholics Anonymous
Effective Date: October 1, 2025
Heartland Intergroup of Alcoholics Anonymous (“Heartland Intergroup,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, and protect information you share with us when you visit our website www.heartlandintergroup.org (the “Site”).
1. Who We Are
Heartland Intergroup of Alcoholics Anonymous is a nonprofit organization serving the recovery community in Central Florida. Our office is located at:
1643 Williamsburg Square
Suite 103
Lakeland, Florida 33803
Telephone: (863) 688-0211 or 863-687-9275
2. Information We Collect
Information You Provide
We may collect personal information that you voluntarily provide when you:
Sign up for newsletters, event updates, or email lists
Submit meeting changes, group contact information, or feedback
Make a donation through PayPal
Contact us by email or through forms on the Site
This information may include your name, email address, phone number, group affiliation, and any message you choose to send.
Information Collected Automatically
When you visit our Site, we automatically collect certain information such as:
Your IP address, browser type, and operating system
Pages you visit and how long you stay on them
Referring websites and general usage data
We use Google Analytics to help us understand how visitors use the Site. Google Analytics may use cookies or similar technologies to collect data about your activity. You can learn more about how Google uses this information here: https://policies.google.com/technologies/partner-sites.
3. How We Use Your Information
We use the information we collect for purposes such as:
Responding to your messages or questions
Sending newsletters, event updates, and other communications (only if you subscribe)
Managing meeting listings and group updates
Processing online donations
Improving our website and services
We do not sell, rent, or trade your personal information.
4. Donations and Payment Information
If you purchase products or make a donation through our Site, payment details are processed securely by PayPal. Heartland Intergroup does not store or have access to your credit card or bank account information. Please review PayPal’s Privacy Policy for more information.
5. Sharing Information
We share information only when necessary to:
Provide services you’ve requested (e.g., email delivery, payment processing)
Comply with applicable laws or legal processes
Protect the rights, safety, or property of Heartland Intergroup, our members, or others
We do not share personal data with unrelated third parties for marketing purposes.
6. Data Retention and Security
We keep your personal information only as long as needed for the purposes described here or as required by law. We take reasonable steps — such as secure servers, limited access, and encryption where appropriate — to protect your data. However, no online system is completely secure, and we cannot guarantee absolute security.
7. Your Choices and Rights
Opt-Out: You can unsubscribe from newsletters or email updates at any time by clicking the unsubscribe link in our emails or by contacting us.
Cookies: Most web browsers allow you to control cookies through their settings. If you disable cookies, some features of our Site may not function properly.
Access, Update, or Delete: You can request access to, correction of, or deletion of your personal information by emailing us at officemanager@heartlandintergroup.org.
8. Links to Other Websites
Our Site may contain links to other websites. We are not responsible for the content or privacy practices of those sites. Please review their policies before sharing personal information.
9. Respect for Anonymity
In keeping with A.A.’s tradition of anonymity, we do not publish or disclose the personal information of members, visitors, or contributors without their permission. Any identifying details you provide to us are kept confidential and used only for the purposes described above.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Significant changes may also be communicated via email if you are on our mailing list.
11. Contact Us
If you have questions about this Privacy Policy or your personal data, please contact us:
Heartland Intergroup of Alcoholics Anonymous
1643 Williamsburg Square
Suite 103
Lakeland, Florida 33803